SERVICE POLICY Awsum Salon provides a 100% No-Risk Guarantee on all of your services within 48 hours after they were received. As the owner, we want our clients to be super - pleased - in fact, absolutely delighted - with everything we do. So all of our services come with our ironclad, risk-free guarantee. What does that mean? Simply this: If you aren't happy with our work, we'll do it over for free. If you're still not thrilled you can have your money back. No questions asked. No hard feelings. It's your choice. We stand behind our work 100%. If you ever have any questions or concerns about our work, please call us right away. Awsum Salon reserves the right to refuse service. CANCELATION POLICY We understand that sometimes extraordinary circumstances are unavailable and you many need to change your schedule. We require a minimum 24 hour cancellatin of all services. If 24 hours notice is not given, you will be charged 50% of your service fee. Missed appointments or "no shows" are subject to a charge in the amount of the full service. Non-appearance for an appointment with a gift card will result in a charge of 100% of the service reserved. Cancellations and "no shows" leave gaps in our schedules that cannot be filled without timely notice. This notification courtesy enables us to schedule another client and, in turn, maintains a higher availability of services for you as well as others.
PRODUCT GUARANTEE Please let us know if a product does not meet your expectations so that we may be able to suggest an amazing alternative to fit your needs. We guarantee your satisfaction with our products up to 7 days from the date of purchase.. Product may be returned within 7 days for exchange. All daily use removable clip in hair extensions, halo hair extensions, and hair extension pieces are final sale.
SALON PRICING All prices will be customized to density, texture and length Prices vary between stylist based of experience and certification Payment of all services are due upon completion. Accepted forms of payment: Cash, Visa, Mastercard, American Express (NO CHECKS). Some services require deposits to hold large bloccks of time. Hair extension services require 50% deposit to pre order hair extensions, All deposits will be applied to the final balance.. Deposits are non-refundable regardless of the cancellation time. Service prices are subject to change without notice.
GRATUITIES Our Awsum Team is always grateful for the acknowledgement of extraordinary service that is symbolized by a gratuity.
GIFT CARDS live AWSUM, feel AWSUM & give AWSUM Awsum Gift Cards are available in any denomination. Must present Gift Card at time of check-out. Gift Cards are valid for products or services from Awsum Salon and is not redeemable for cash. Gift Cards are non-refundable and cannot be returned. Awsum Salon is not responsible for lost or stolen Gift Cards.
SOCIAL Please be aware Awsum Salon will be featured throughout the day. on all Social Media outlets including (instagram, snapchat, facebook, twitter, you tube, pinterest, news station and ect). We are grateful for our Awsum friends that are excited to share their story, amazing hair, trendy fashion and love teaching others how to become the best version of you.
REMEMBER Awsum Salon is a high traffic color salon.. Please remember their is a possibility of color stains. Please avoid any color throughout the salon that may damage clothing, purses, shoes and ect. Awsum Salon is not responsible for any damage or stained clothing, shoes, purses and ect. Awsum Salon is not responsible for anything lost or stolen. At all time please be aware of your surrounding.
Awsum Salon 6510 S. Higley Rd. Suite 106 Gilbert, AZ 85298 480.988.6530 @awsumsalon